Assistance and Support

The following campus, local, regional and national resources can support and assist you in dealing with a range of issues. Please consult the appropriate resource directly or drop by the Women’s Resource Center and our staff can assist you with referrals.

Campus Life

Financial Aid
Highlander One Stop Shop (HOSS), First Floor
Student Services Building
(951) 827-3878
financialaid.ucr.edu
finaid@ucr.edu

Financial Aid provides scholarships, grants, student expense loans, emergency loan programs and work-study opportunities.

highlanderlink.ucr.edu

HighlanderLink is a database that features 400 on-campus student organizations. Get involved today and meet other Highlanders with interests just like yours!

 

Housing Services
3595 Canyon Crest Dr.
(951) 827-6350
housing.ucr.edu
housinginfo@ucr.edu

Housing Services manages the residence halls, UCR campus apartments and family housing to create a student-centered environment and complement your university education.

International Students and Scholars Office
Surge 321
(951) 827-4113
internationalscholars.ucr.edu
internationalstudents@ucr.edu

The International Students and Scholars Office helps international students navigate the visa process, adjust to American culture, practice safety measures and build meaningful relationships. The office also offers leadership and mentoring opportunities through its International Peer Advisor (IPA) and Global Connections Partner Programs.

Student Recreation Center
Linden St. and Lot 25
(951) 827-5738
recreation.ucr.edu
recinfo@ucr.edu

Get fit with UCR’s Student Recreation Center (SRC) programs, classes and services. Membership is included in your student fees. The 80,000-square-foot fitness center features these amenities:

  • 6,000-square-foot weight room
  • 3,000-square-foot cardio areas
  • 237,000-gallon swimming pool
  • 20-person spa
  • Sand volleyball court
  • Tennis courts
  • Indoor rock climbing and bouldering wall (“The Rock”)
  • Indoor jogging track
  • Multi-activity court (MAC) gymnasium
  • Drop-in basketball, volleyball and badminton
  • Fitness lab and massage therapy room
  • Demonstration kitchen
  • Child care

Get Support

 

Campus Commuter Services

Transportation & Parking Services (TAPS)
683 Linden St.
(951) 827-8277
parking.ucr.edu
parking@ucr.edu


Graduate students and campus employees are eligible for UCR’s carpool program. Applicants must travel together for a minimum of three days a week and share the expense of one parking permit. A complimentary parking permit allotment is given for those days in which participants cannot commute together. Restrictions may apply.


UCR provides open bike lanes, storage, and free licensing and registration for bicycles.
Visit TAPS Monday–Friday, from 8am–4pm to license and register your bike. A complimentary parking permit allotment is given for those days in which participants cannot ride their bike to campus. Restrictions may apply. Registered cyclists can also use the day lockers and shower facilities at the SRC.

Need bike, scooter or skateboard parts and repairs? Pedals Bike Shop and "Do-It-Yourself" Repair Station in Lot 19 is at your service.

Hours
Academic year: Tuesdays and Wednesdays, 10am–4pm
Summer session: Wednesdays, 10am–4pm

UCR graduate students and campus employees are eligible for the Drop Off program. Participants share a ride with drivers who do not work or park on campus. A complimentary parking permit allotment is given for those days in which participants cannot commute with their rideshare partner.

If you have an emergency or need to work late, Emergency Ride Home (ERH) will provide a free overnight vehicle rental. Eligibility extends to graduate students and campus employees already enrolled in the carpool or vanpool program.

UCR’s vanpool program pairs local UCR students and campus employees to a nearby departure site. Vanpools travel to and from the UCR campus with at least one certified driver and one certified alternate driver. A complimentary parking permit allotment is given for those days in which participants cannot use the vanpool. Restrictions may apply.

UCR graduate students and campus employees who live near campus can take part in the walkers program. A complimentary parking permit allotment is given for those days in which participants cannot walk to campus. Restrictions may apply. Registered walkers can also use the day lockers and shower facilities at the SRC.

 

Community Commuter Services

RTA Offices
1825 Third St.
P.O. Box 59968
Riverside, CA 92517
(951) 565-5002
TTY: (800) 800-7825 TTY
California Relay: (800) 735-2929
riversidetransit.com

Ride for free with U-Pass and Go-Pass. When you board any RTA bus, simply swipe your R’Card in the fare box and get unlimited travel to work, school, the mall or even the beach.

zimride.com/ucriverside

Zimride is a private rideshare network linking would-be passengers with would-be drivers. Destinations include the UC Riverside campus as well as community events.

 

Metrolink
(800) 371-LINK (5465)
Speech- and hearing-impaired customers:
(800) 698-4TDD (4833)
metrolinktrains.com

Metrolink provides reliable transportation on five regional lines:

  • Riverside – From the downtown Riverside Station, RTA provides CommuterLink Express service to the UCR campus.
  • San Bernardino
  • Orange County
  • Ventura County
  • Antelope Valley

 

Assault Support

CARE (Campus Advocacy, Resource & Education)
(951) 827-6225
care.ucr.edu
advocate@ucr.edu

CARE advocates anticipate and respond to the needs of students impacted by sexual assault, dating/domestic violence and stalking by providing confidential advocacy and support. The CARE office provides immediate, confidential and supportive crisis intervention and advocacy for ALL survivors.  

Sexual Violence Prevention & Response
Surge 349
(951) 827-7070
sexualviolence.ucr.edu/

This website, operated by the campus Title IX office, provides information and reporting options around sexual assault, domestic violence, dating violence, stalking and rape.

Title IX/Sexual Harassment Office
Surge 349
(951) 827-7070
titleix.ucr.edu
titleix@ucr.edu

The Title IX/Sexual Harassment Office has the primary responsibility for educating the campus community on sexual harassment and sexual violence; providing ways to prevent sexual harassment and sexual violence; assisting individuals involved in complaints of sexual harassment; assisting victims of sexual assault, domestic violence, dating violence, and stalking; and investigating and resolving complaints of sexual harassment and sexual violence.

Alternatives to Domestic Violence (ADV)
24/7 Hotline (Riverside): (951) 683-0829 24/7
(Countywide): (800) 339-SAFE (7233)
alternativestodv.org

ADV offers services including a 24-hour crisis line, emergency and transitional housing, outreach services to victims of domestic violence, individual and group counseling, life skills and job training, child development services, child and teen counseling, and a range of training programs for legal professionals, first responders and employers in the identification of and response to domestic violence.

California Coalition Against Sexual Assault (CALCASA)
(916) 446-2520 SMS/Text: (916) 905-2272
calcasa.org

CALCASA provides leadership, vision and resources to rape crisis centers, individuals and other entities committed to ending sexual violence. 

National Domestic Violence Hotline
24/7 Hotline: (800) 799-7233
TTY: (800) 787-3224
thehotline.org

Operating around the clock, seven days a week, confidential and free of cost, the National Domestic Violence Hotline provides lifesaving tools and immediate support to enable victims to find safety and live lives free of abuse. Callers to The Hotline can expect highly trained, experienced advocates to offer compassionate support, crisis intervention information and referral services in more than 200 languages.

RAINN (Rape, Abuse & Incest National Network)
24/7 Hotline: (800) 656-HOPE (4673)
rainn.org

RAINN is the nation's largest anti-sexual violence organization. It created and operates the National Sexual Assault Hotline in partnership with more than 1,000 local sexual assault service providers across the country and operates the DoD Safe Helpline for the Department of Defense. RAINN also carries out programs to prevent sexual violence, help victims and ensure that perpetrators are brought to justice.

Riverside Area Rape Crisis Center
24/7 Hotline: (951) 686-RAPE (7273) or (866) 686-7273
rarcc.org

Founded in 1973, the Riverside Area Rape Crisis Center is a nonprofit organization that acts as a visible presence and resource for the victims of sexual assault and their families throughout Western Riverside County during a particularly traumatic time in their lives. The services of the Riverside Area Rape Crisis Center are provided free of charge. V-Day: A Global Movement to End Violence Against Women and Girls vday.org Through V-Day campaigns, local volunteers and college students produce annual benefit performances of The Vagina Monologues and A Memory, A Monologue, A Rant and A Prayer to raise awareness and funds for anti-violence groups within their own communities. Each year, thousands of V-Day benefit events take place produced by volunteer activists in the United States and around the world, educating millions of people about the reality of violence against

vday.org
Through V-Day campaigns, local volunteers and college students produce annual benefit performances of The Vagina Monologues and A Memory, A Monologue, A Rant and A Prayer to raise awareness and funds for anti-violence groups within their own communities. Each year, thousands of V-Day benefit events take place produced by volunteer activists in the United States and around the world, educating millions of people about the reality of violence against women and girls.

 

Conduct & Safety

Legal Clinic
Associated Students
HUB 202
(951) 827-3621
asucrexchange.ucr.edu/legalclinic.html
exchange@ucr.edu

The Associated Students of UCR (ASUCR)’s Legal Clinic can help students in need of legal services. Staffed by volunteer attorneys from the Riverside County Barristers Association, the Legal Clinic offers free education and self-help services to resolve legal matters. Please note that formal representation is not included.

Office of the Ombuds
Surge 390
(951) 827-3213
ombudsperson.ucr.edu
ombuds@ucr.edu

The campus ombudsman provides a safe, confidential, impartial and informal place to discuss a concern or complaint; to identify issues, generate options and/or resolve conflicts; and address questions regarding university policies, procedures or regulations.

Student Conduct & Academic Integrity Programs
111 Costo Hall
(951) 827-4208
conduct.ucr.edu
conduct@ucr.edu

SCAIP supports a respectful, safe community by enforcing student conduct policies (both academic and social). The organization educates students about their rights, holds them accountable for their responsibilities and supports their ethical growth.

UC Police Department
3500 Canyon Crest Dr.
(951) 827-5222
police.ucr.edu
ucpdgeneralemail@ucr.edu (not monitored 24 hours a day)

The UCPD works to enhance the quality of life by providing a secure and safe environment through professional service to the University community.

Riverside County Bar Association Lawyer Referral Service
4129 Main St., No. 100
Riverside, CA 92501 (951) 682-7520
riversidecountrybar.com
rcba@riversidecountybar.com


The Riverside County Bar Association Lawyer Referral Service refers students to attorneys who specialize in the legal branch needed for their case. Consultations are free for personal injury, workers' compensation and social security matters. All other legal matters require a $40

Health & Wellness

Counseling and Psychological Services (CAPS)
Veitch Student Center, North Wing
(951) 827-5531
24/7: (951) UCR-TALK (827-8255)
counseling.ucr.edu

CAPS provides free, confidential psychological services to all registered UCR students. Individual, couple and group counseling sessions are available for students to work on a variety of issues, such as adjustment, relationship problems, depression, anxiety, eating disorders, substance use and abuse, identity development, stress management, and family concerns. Stress management programs include Biofeedback and StressBusters Peer Educators.

Student Affairs Case Management
125 Costo Hall
(951) 827-5000
deanofstudents.ucr.edu/emergencycrisis/casemanager.html
casemanager@ucr.edu

Case Managers provide support through referrals, linkage, advocacy, problem solving, community resources, support in managing the demands of a UCR student, managing relationships and family demands, meeting academic goals, basic student needs (including housing, food and health care), and making the most of one’s mental and emotional health.

 

Student Health Services
Veitch Student Center
(951) 827-3031
studenthealth.ucr.edu
health@ucr.edu

Student Health Services provides affordable, convenient, confidential, high-quality medical care to UCR students. Services include a primary care clinic, in-house medical lab, pharmacy and X-ray services. Specialty clinics include women’s health, travel, dental and psychiatric services. The Student Health Center’s Preventative Care Clinic promotes healthy lifestyles through on-campus activities and one-on-one consultations to help you stay well.

Student Disability Resource Center (SDRC)
125 Costo Hall
(951) 827-3861
sdrc.ucr.edu
specserv@ucr.edu

SDRC works to ensure that students with disabilities have equal access to educational programs and can fully participant in all aspects of campus life.

The WELL
HUB 248
(951) 827-9355
well.ucr.edu
thewellevents@gmail.com

Home to all things health and wellness, The WELL promotes health and wellness for UCR undergraduate and graduate students, and works to support student success, both in and out of the classroom.

R'Pantry
The WELL: (951) 827-9355
deanofstudents.ucr.edu/emergencycrisis/food.html
rpantry@ucr.edu

UCR and the local community have a number of emergency food assistance resources and programs to help put food on your table, including R'Pantry, which is managed by The WELL and provides emergency non-perishable food, personal hygiene, household care and child care items for students in need. Hours of operation vary per quarter.

Grad Student R'Pantry
GradSuccess at UOB 141
rpantry@ucr.edu, gsrc@ucr.edu

Graduate students in need can get emergency food, personal hygiene, household care and child care items at this location as well as the original R'Pantry location. Hours of operation vary per quarter.

National Suicide Prevention Lifeline
24/7: (800) 273-TALK (8255)
TTY (24/7): (800) 799-4889
suicidepreventionlifeline.org

The National Suicide Prevention Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, seven days a week, across the United States. The Lifeline is comprised of a national network of over 160 local crisis centers, combining custom local care and resources with national standards and best practices.

Utility Assistance
County of Riverside Community Action Partnership
2038 Iowa Ave., Ste. B-102
Riverside, CA 92507
(851) 955-4900 or (800) 511-1110
TTY: (951) 955-5126
capriverside.org/program/utilityassistanceprogram
info@capriverside.org

If you can't make your utility payment, CAP can help with two one-time assistance programs. Eligibility is determined by household income, priority points and energy burden.

• Sharing Households Assist Riverside’s Energy (SHARE) – SHARE pays one bill per year for qualified Riverside Public Utility customers.
• Low-Income Home Energy Assistance Program (LIHEAP) – This federally funded program pays for the gas, electric, wood, oil or propane usage for qualifying residents.